Privacy Policy rezeki88

1Introduction

rezeki88 is an online gambling platform operating under international licensing, providing online slot, live casino, baccarat, sports betting and esports services to adult users in Malaysia. This Privacy Policy is set out to inform you of the data collection and management practices we follow.

We understand that your privacy is a serious matter. As such, rezeki88 takes a careful and responsible approach in every aspect involving the processing of user personal information. This Policy applies to all users who access the rezeki88 website, application or any of its services.

The personal information you provide to us will be used solely for the purposes stated in this document, subject to the regulations and licensing that govern our operations. We will not use your data for unrelated purposes without first obtaining your consent.

2Information We Collect

In the course of providing services to you, rezeki88 collects the following categories of personal information:

a) Account Registration Information

• Full name as shown on your identity card or MyKad
• Date of birth (for age verification, 21 years and above)
• An active mobile number registered in Malaysia
• A valid email address
• Username and password chosen by you

b) Financial and Transaction Information

• E-wallet details (Touch 'n Go eWallet, ShopeePay)
• Bank account information for FPX Online Banking transactions
• DuitNow account information
• Digital wallet addresses for cryptocurrency transactions (USDT, BTC, ETH)
• Deposit, withdrawal and betting history records

c) Technical and Usage Information

• Your device's IP address at the time of login
• Browser type and operating system
• Cookie and session usage data
• In-platform activity logs for security purposes

All information collected is directly relevant to the operational needs of the platform and does not exceed the scope required to deliver a quality service to you.

3How We Use Information

rezeki88 uses your personal information for the following purposes:

• Account Management: Creating, verifying and managing your user account, including the identity verification process required by the licensing authority.
• Transaction Processing: Processing your deposits and withdrawals through supported payment methods such as Touch 'n Go eWallet, DuitNow, FPX Online Banking, ShopeePay and cryptocurrency.
• Service Delivery: Providing access to all games and features on the rezeki88 platform in accordance with your account eligibility.
• Platform Security: Detecting and preventing fraudulent activity, money laundering or any misuse of the platform.
• Licensing Compliance: Meeting the reporting and documentation requirements set by the international licensing body that regulates our operations.
• Service Communication: Sending you important notifications relating to your account, transactions, bonus promotions and platform updates.
• Platform Improvement: Analysing aggregated usage patterns to improve the user experience on the rezeki88 platform.

We will not use your data for any purpose other than those stated above without first obtaining your explicit consent.

4Sharing Information with Third Parties

rezeki88 does not sell, rent or disclose your personal information to third parties for their own marketing purposes. However, there are certain circumstances in which data sharing may occur:

• Payment Service Providers: Transaction information is shared with legitimate payment processors to enable deposits and withdrawals to be processed securely.
• Game Software Providers: Limited game session data may be shared with licensed game software providers that work with our platform.
• Legal Requirements: We will disclose the required information when obligated to do so by a court order, regulatory investigation or applicable legal obligation.
• Protection of Rights: Where necessary to protect the rights, property or safety of the platform, its staff or other users.

All third parties that receive your data are bound by strict confidentiality agreements and are only permitted to use that information for purposes agreed upon with rezeki88.

5User Data Security

Protecting user data is a top priority for rezeki88. Our platform employs multiple layers of technical and procedural security to ensure your information remains secure at all times:

• Data encryption during transmission using industry-recognised security protocols
• Data storage protected by strict access controls and continuous monitoring
• Two-factor authentication available for users who want an additional layer of security
• Real-time account activity monitoring to detect suspicious logins
• Regular security audits by the internal technical team

Although we take all reasonable precautions, no digital security system can be guaranteed 100% free from risk. You also play an important role in keeping your account secure by ensuring your password is strong, not shared with anyone, and by promptly reporting any suspicious activity to our support team.

6Cookies and Tracking Technologies

The rezeki88 platform uses cookies and similar tracking technologies to improve the user experience, analyse platform performance and support security functions. The cookies we use fall into several categories:

• Session Cookies: Required to keep your login session active and secure during use.
• Preference Cookies: Saves your chosen language and display settings for a more comfortable experience.
• Analytics Cookies: Collects usage data anonymously to help us understand how users interact with the platform and make improvements.
• Security Cookies: Helps identify and prevent suspicious or unauthorised activity.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the full functionality of the platform, including the ability to log in and access games.

7User Rights Regarding Personal Data

As a rezeki88 platform user, you have the following rights regarding your personal data that we hold. These rights can be exercised by contacting our customer support team:

8Child Protection and Age Restriction

The rezeki88 platform is intended solely for users aged 21 and above. We do not knowingly collect or process any personal information from individuals under the age of 21.

During the registration process, we require date of birth verification and may request official identification documents such as MyKad to ensure compliance with this age restriction. If we find that an account has been registered by someone under the age of 21, the account will be suspended immediately and all related data will be deleted in accordance with our procedures.

Parents or guardians who suspect that a child or teenager has accessed this platform are advised to contact our support team immediately at [email protected].

9Amendments to the Privacy Policy

rezeki88 reserves the right to amend this Privacy Policy from time to time in line with regulatory changes, operational requirements or current industry practices. Any significant amendments will be communicated to users via in-platform notifications or through their registered email.

The effective date of any amendment will be clearly stated at the top of this document. Continued use of the rezeki88 platform after any amendment is published will be considered your acceptance of the amended terms.

We encourage you to review this Privacy Policy periodically to ensure you are always up to date with the latest information on how we protect your data.

10Contact Us About Privacy

If you have any questions, concerns or complaints regarding how we handle your personal information, or wish to exercise any of the user rights stated in this policy, please contact our customer service team:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week directly on the rezeki88 platform
• Service Languages: Malay and English

Our team is committed to responding to all privacy-related enquiries seriously and within a reasonable timeframe. We are also ready to guide you through the process of exercising the rights stated in this policy.